Frequently asked questions

Q. How do I cancel my registration?
A. If you are already enrolled and you wish to change or withdraw your registration, you must submit a request in writing by fax, letter, or e-mail to mzaradich@erikson.edu. To receive a refund of registration fees, your request for a withdrawal must be received no later than five business days before the first class session. Withdrawals are subject to a $15 processing fee.

Q. What if I need to pay by check or money order?
A. If you need to pay by check or money order, you can download our manual registration form. Once completed this form can be sent to Erikson along with your check or money order, made payable to Erikson Institute. See more information on registration. 

Q. What if my class is cancelled?
A. In the unlikely event of a workshop cancellation, you will receive immediate notice via e-mail and phone. Therefore, it is important that you provide accurate contact information when registering. Erikson will not share this information with other organizations.

Q. What if my agency is paying for my registration?
A. Your agency can register you by mail or fax and provide payment by check, credit card, or purchase order. Upon receipt of the purchase order, Erikson Institute will invoice your agency. To facilitate payment, please provide your agency with a third-party registration form with full course information. See more information on registration. 

Q. Can I get more than type of course credit?
A. Yes. Just indicate the desired credit types when you register. There is a $15 fee per course for requesting multiple credit types.

Q. What proof do I receive of course credit?
A. At the end of each workshop, all eligible students receive a certificate detailing the credit they have received. If you lose this certificate or need another copy, you may request one for a fee of $25.

Q. Do I need materials for class?
A. All materials are provided for your class and are included in the tuition fee, unless stated otherwise in the course description,

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