Cancellation policies | Payment | Course credit

Q. How do I cancel my registration?
A. If you are already enrolled and you wish to change or withdraw your registration, you must submit a request in writing by fax, letter, or e-mail to mzaradich@erikson.edu. Withdrawals are subject to a $15 processing fee. A request for a withdrawal must be received no later than five business days before the first class session. Your registration fee will be refunded, less the $15 processing fee. No refund requests will be accepted within five days of the scheduled class date.

Q. What if my class is cancelled?
A. In the unlikely event of a workshop cancellation, professional development will contact you via e-mail immediately to inform you. We will also contact you via phone. Therefore, it is important that you provide accurate contact information when registering. Erikson will not share this information with other organizations.

Q. What if I don’t want to pay for a course online?
A. Online registration is safe and is the most efficient way to register. However, you may register by mail, fax, or telephone if you prefer. You must provide payment information (a credit card number, check, or purchase order) when registering. A $25 fee will be charged for all returned checks or declined credit cards.

Q. What if my agency is paying for my registration?
A. Your agency can register you by mail or fax and provide payment by check, credit card, or purchase order. Upon receipt of the purchase order, Erikson Institute will invoice your agency. To facilitate payment, please provide your agency with a completed registration form with full course information. See more information on third-party registration and payment. 

Q. Can I get more than type of course credit?
A. Yes. Just indicate the desired credit types when you register. There is a $15 fee per course for requesting multiple credit types.

Q. What proof do I receive of course credit?
A. At the end of each workshop, all eligible students receive a certificate detailing the credit they have received. If you lose this certificate or need another copy, you may request one for a fee of $25.

Q. Do I need materials for class?
A. All materials are provided for your class and are included in the tuition fee, unless stated otherwise in the course description,